Thank you very much for your purchase; we appreciate you. Kindly look over your order when it arrives to make sure everything is correct and there is no visible damage or defects.
At Uncle Ervin's, we aim to please. If you're not completely satisfied, give us a holler within 30 days, and we'll either refund or replace your product, whichever makes most sense. All that we ask is that you have a proof of purchase handy to help us make things right.
You can holler at us at firstname.lastname@example.org and someone will get back to you right quick.
As a producer of Premium Texas Jerky, food safety is our top concern. Any requested returns or exchanges of our food items will have to be considered by the Uncle Ervin's staff on a case by case basis. Returns or exchanges of Uncle Ervin's merchandise is permissible if unused or unworn and in original condition.
All return refunds will be established upon on Uncle Ervin's receipt and inspection of the returned items. Refunds, if approved, can be made available to the original payment method or Uncle Ervin's gift card.
Unfortunately, Uncle Ervin's cannot accept returns on sale items or gift cards.